Coordinated Entry

Since the beginning of 2017, Northwest Compass has moved from planning to implementation of Coordinated Entry (CE) system as a Lead agency in the North, launching a community-wide system that standardizes and expedites the process by which people experiencing homelessness, or who are at imminent risk of homelessness, access shelter, housing and additional resources.

One of the primary goals of suburban Cook County’s Coordinated Entry system is that it be easily accessible and welcoming to the wide range of people who may experience a housing crisis in our region. Neighbors can call or walk in and meet with an intake professional in person to discuss their current situation. Maintaining the human touch, especially in times of crisis, is an important part of our community’s values. The intake and referral process will be consistent across all access points, so that:

  • Neighbors receive the same care, regardless of which access point they
    use to enter the system
  • Ensure all population is well served
  • Housing-assistance-prioritization decisions are based on needs

Ending homelessness does not mean no one will ever experience a housing crisis again. Northwest Compass will have a systematic response in place with a goal of reaching “ functional zero,” where systems and resources are in place to rapidly identify, engage and place into housing any person experiencing homelessness. Or, if homelessness cannot be prevented, to make homelessness rare, brief and a non-recurring experience.

CE is a centralized and orchestrated process by which individuals and families experiencing homelessness and/or housing crisis are assessed using standardized tools to determine needs and to be matched to appropriate housing and supportive services:

  • Provides quick and suitable intervention to appropriate resources
  • Divert clients from entering homelessness by coordinating referrals and having access to real-time update of Homeless Prevention Assistance funds availability
  • Real-time referrals to Permanent Supportive Housing (PSH) vacancies
  • Housing-focused, person-centered, data-Informed effective use of all resources

Mark your calendars, the date has been set for Wednesday, June 21, 2017 for the official opening and ribbon cutting ceremony of the Walk-in Center. Get all the details here.


NORTHWEST COMPASS COORDINATED ENTRY is offered free of charge to eligible clients. Training is available and volunteers are needed.


If you would like to help us support our neighbors in the Northwest suburbs through crisis, please Donate today. Northwest Compass is a 501(c)(3) non-profit organization. Your gift is tax deductible as allowed by law.

If you would like to volunteer, please contact or visit our Get Involved page to learn about available opportunities.


Please contact or call +1 847 392 2344 today.


More than a roof over their heads, residents at our apartments now have king-sized beds, sofas and light fixtures throughout, thanks to a generous donation from Hyatt Regency Schaumburg. Northwest Compass's board of directors and staff wish to thank our new friends at Hyatt Regency Schaumburg for making our apartments a lot more comfortable and the holidays brighter for our neighbors facing a housing crisis. ... See MoreSee Less

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