Who We Are

We are a 501(c)3 Charitable Organization serving the Northwest Suburbs of Cook County with Housing & Supporting Services. We offer housing assistance and comprehensive supportive services to low-income individuals and families. Our office is located at 1300 W Northwest Highway and we accept clients by appointments and walk-in. We have a full scale food pantry on site to assist local individuals and families in need. For more information please call us at 847-392-2344 or email at info@northwestcompass.org. 

OUR MISSION

We enhance our community by providing emergency services, education and empowerment which foster personal responsibility for those who are vulnerable or in crisis.

OUR VISION

We will continue to be an effective provider to those in crisis in the Northwest suburbs through the delivery of comprehensive services that help people when they need it the most. This vision will be achieved through a consortium of integrated community partnerships.

CORE VALUES

Cultural competency. Diversity is a valuable reality in our community, therefore staff, interns, and volunteers demonstrate such in their work with participants.
Organizational partnerships. Collaborative relationships with the community, public, and private industry partners assist families in overcoming barriers through coordinated services.
Mutually-agreeable goals. Cooperation between personnel and participants are essential to providing emergency services, education, and empowerment in order to foster personal responsibility.
Program excellence. Designing, aligning and continuously improving realistic program outcomes allows for our participants to succeed.
Accountability. Responsible productivity of our participants and staff will work together towards an overall goal and healthy interdependence.
Suspending judgment and demonstrating empathy. Open mindedness with our participants is treasured because active listening creates transformation.
Solution focused-motivational interviewing. Trained staff providing short term intervention assists participants in overcoming their immediate crisis by meeting them where they are.